Privacy Policy

SLEEPON takes your privacy very seriously. We will never sell or rent your personal identifiable information to a third party without your explicit consent.

In SLEEPON, Inc. (“SLEEPON”) we respect your privacy, and are committed to protecting any personally identifying information you may share with us. Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect and use the information you decide to share, and help you make informed decisions when providing personally identifying information as a visitor or registered user at http://www.sleepon.us, while using our various software services, or while accessing or using other site features such as through email. By accessing our website, using our software services or sensor devices, or by otherwise providing us with your personally identifying information, you are accepting the practices and policies described in the Privacy Policy.

Our Privacy Policy may change from time to time, and any changes will be posted on this page, and if the changes are significant, we will provide a more prominent notice. If you have questions or concerns regarding the Privacy Policy, you should first contact us at privacy@sleepon.cn Our Privacy Policy applies to our services, but excludes services that have separate privacy policies that do not incorporate this Privacy Policy.

Similarly, our Privacy Policy does not apply to services offered by other companies or individuals, including third party services used by SLEEPON. For these third party services, we encourage you to familiarize yourself with the applicable third party privacy policies.

What Information Does SLEEPON Collect?

Information you share with us

We collect personally identifiable information such as name, company affiliation, title, e-mail address, and other contact information through the Site if you choose to provide it to us, such as by submitting a form on the Site or sending us an e-mail.

We also automatically collect information regarding your interaction with our Site, such as how long you visit the Site and which pages you visit. Visits to the Site are logged in our servers, which record the time, IP address, device operating system, browser information and other technical information, referrer (current, previous, or parent browser page) and the server request.

Devices & Related Software Apps

When using SLEEPON devices, as well as their related software such as the SLEEPON App, we collect certain types of information in order to provide the services that you have requested. This information may include various personally identifiable information such as your name, gender, height, weight, as well as data about your use of our services and devices, such as detailed information collected while monitoring your sleep and activity. This information may include data on your posture and movements, your activity level, your heart rate and blood oxygen level of your body, other related biomechanical information. We may also collect information about the devices and software you use to access our services. We will not use, sell or rent any personally identifiable information other than as permitted by the Privacy Policy (including for example by using such data in the aggregate) or specifically requested or authorized by you when accessing or using our software and related services.

How Does SLEEPON Use This Information?

We use the information we collect to provide the service or transaction you requested, and importantly, to maintain and improve the services we provide, including for example by providing you with a better user experience when accessing our website. We only use or process your information in a way that is compatible with and relevant for the purpose for which it was collected or authorized for use.

We may share your personally identifiable information with authorized third-parties, agents, or our affiliated businesses or contractors in order to provide a requested service or transaction. For example, if we need to ship something to you, we must share your name and address with a shipping company. We also use information collected from cookies and other anonymous identifiers to improve your user experience and the quality of our services.

We may collect and share personally identifiable information when we have a good faith belief that access, use, or disclosure of such information is reasonably necessary to satisfy any applicable law, rule, regulation, or enforceable governmental or administrative request, enforce our applicable Terms of Service, including investigation of potential violations, detect, prevent, or address fraud, security or technical issues, or protect against harm to the rights, property or safety of SLEEPON, Inc., our users or the public.

Our use of information other than for the purpose of completing a requested transaction or service is on an opt-in basis. This means that you will not receive communications from us regarding, for example, specials, new products or new services, unless you have given us affirmative permission to receive such communications.

Is My Information Shared With Third Party?

Except as stated in our Privacy Policy, we will not disclose personally identifiable information about our users to any third party without your prior consent.

We share personally identifiable information with third parties only to the extent necessary to render services you have requested, for example to trusted business partners who process information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.

We may share non-personal, aggregate information regarding customer demographics, traffic patterns, sales, and site usage with our partners, advertisers or sponsors. We may offer some services on or in collaboration with other Internet web sites. Personally identifiable information that you provide to those third-party sites may be sent to us so that we can deliver the requested service. We process such information under our Privacy Policy.

We may also provide you with access to third party applications, such as gadgets or extensions, through our website. Any information collected when you enable a third party application on our site is processed under our Privacy Policy, but any information collected by a third party application provider is governed by their privacy policies.

We may also share your personally identifiable information with third parties if we have a good faith belief that access to or use of this information, or the preservation or disclosure of this information is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request; to enforce our Terms of Service, including for investigation of possible violations; detect, prevent, or otherwise remedy fraud, security threats or breaches, or other technical issues; and to prevent harm to the personal or property rights of SLEEPON, or other third parties, as permitted by applicable laws.

Apple Health App Integration

You may opt to integrate SLEEPON with Apple's Health App Database. If you grant SLEEPON access to Apple's Health App Database, SLEEPON may import or export your data to the Health App Database in certain circumstances, such as to aid you in the tracking of health and wellness goals. In addition, SLEEPON may transfer data that you store locally on your Device, such as heart rate, blood oxygen level to the Health App Database. SLEEPON cannot read or write to the Health App Database unless you grant permission. Data accessed from the Health App Database will never be shared with third parties, such as third party service providers and/or advertisers.

We consider your Health App Data to be your Personal Data. The information you provide directly in the Health App (i.e., not through SLEEPON ) is governed by the Apple Terms and Conditions and Privacy Policy. SLEEPON is in no way responsible for the protection of the Data and/or other information stored within Apple's Health App Database.

How Do I Access Or Change My Personal Information?

To provide our services, and for you to gain the optimum benefits of our products and services, we need to store and provide you with access to your personal information when accessing or using our services and products. You can review, and update the personal information for your account by contacting us at support@sleepon.us.

When updating your personal information, we may ask you to verify your identity before we act on your request, and at our discretion, we may reject requests that are unreasonably repetitive, require disproportionate technical effort or are impractical, or risk the privacy rights of other users. We may not immediately delete copies of your outdated information from our servers and may not remove all outdated information from our backup systems after you delete this information. This residual retention period is necessitated to protect our information servers from accidental or malicious loss of data.

What Are SLEEPON’s Information Security & Compliance Practices?

We store your personal data on a secure server that is password protected and shielded from outside access by a firewall. We practice safety procedures intended to ensure, as far as possible, the security and integrity of all our information, including your personally identifying information. When purchasing a product or service through a SLEEPON website we offer the use of a secure server and all user supplier credit information is transmitted via Secure Socket Layer technology to a third-party service provider and is then encrypted as a part of their transaction processing. Whether during or after a transaction your private information will not be stored on SLEEPON servers. However, no system or information can ever be fully protected against every possible hazard. As a result, we cannot assure or warrant the security or privacy of any information you provide to us and, accordingly, you do so at your own risk.

We also use a self-assessment approach to assure compliance with this Privacy Policy and to periodically verify that this policy is accurate, comprehensive for the intended purposes, and prominently displayed for consumer review. We encourage interested persons to share any concerns with us and we will investigate and attempt to resolve any complaints and disputes regarding the use or disclosure of your information. If a complaint or dispute cannot be resolved through our internal processes, then we agree to dispute resolution through a third party resolution provider such as the Council of Better Business Bureaus (BBB), TRUSTe, or Direct Marketing Assoc., that also incorporate the Safe Harbor Framework.

SLEEPON ’s services are hosted and operated entirely within the United States of America, and any information you submit to us is presumed to be hosted on servers located within the USA, and you consent to this transfer of your personal information to United States jurisdiction by accessing or using our services. Please note that United States laws may vary from your national laws, and may not offer the same privacy protections as your national laws.